Empowering Early-Stage Life Sciences with PeakPlus™ Services
PTP’s PeakPlus™ services offer a comprehensive suite of solutions tailored specifically for the unique needs of early-stage life sciences companies. From solution design and implementation featuring cutting-edge technologies like Meraki, Cisco Umbrella Security, and Duo security, to ongoing managed services ensuring optimal network performance and security, PTP is your partner in navigating the complex IT landscape. Our services encompass everything from proactive network monitoring and optimization to robust managed security solutions, all designed to support the critical data needs of the life sciences sector. Experience the peace of mind that comes with a highly functional and secure network solution, allowing you to focus on groundbreaking discoveries.
Early-stage life sciences companies face unique challenges as they navigate the path from concept to commercialization. The need for robust network solutions and effective security measures is critical to protect sensitive data and ensure smooth operations. Pinnacle Technology Partners (PTP) offers a comprehensive suite of services designed to meet the specific needs of early-stage life sciences companies through their PeakPlus Manage and Secure Services.
Phase 1: Solution Design and Implementation
PTP begins by designing and implementing a custom solution that addresses the unique requirements of life sciences companies. This phase involves:
- Design: PTP creates an overall architecture design, including detailed documentation and collaborative reviews. Client engagement is key to ensuring that the solution meets the company’s specific needs
- Implementation: The implementation process includes unboxing and staging equipment, configuring devices, and deploying solutions. Thorough testing ensures everything functions as expected before transitioning to ongoing services.
During this phase, PTP deploys specified solutions and licenses for technologies such as Meraki, Cisco Umbrella Security, Cisco AMP endpoint security, Duo security, and Carbonite cloud backup. This comprehensive approach ensures a solid foundation for early-stage life sciences companies.
Phase 2: Ongoing Managed Services
After the solution is implemented, PTP provides ongoing managed services from their 24x7x365 Operations Center. This phase encompasses a range of services, including:
- Network Administration and Support: PTP offers Office365 health checks, network device health checks, and service requests for moves, adds, changes, and removals. The team also provides helpdesk support and monitoring response service-level agreements (SLAs) for incident management.
- Network Monitoring and Reporting: PTP monitors key network components such as firewalls, switches, and wireless devices. The Meraki dashboard is integrated with PTP’s IT service management platform to ensure comprehensive reporting and incident response.
- Optimization: This involves ongoing health checks, software updates, and administration of client-approved changes to maintain optimal network performance.
- Managed Security: PTP offers endpoint security protection (AMP), cloud security (Umbrella), and multi-factor authentication (Duo) to ensure a robust security posture.
Why Choose PeakPlus for Early-Stage Life Sciences?
PTP’s PeakPlus suite offers a complete solution for early-stage life sciences companies, providing both proactive and reactive support to ensure a highly functioning and secure network solution. The comprehensive services cover every aspect of network design, implementation, monitoring, and security, allowing life sciences companies to focus on their core activities without worrying about network stability or security risks.
By partnering with PTP, early-stage life sciences companies can benefit from:
- Expertise: PTP’s team has extensive experience in designing and implementing solutions for life sciences companies.
- 24x7x365 Support: The Operations Center provides round-the-clock support, ensuring any issues are addressed promptly.
- Comprehensive Security: With managed security solutions and ongoing monitoring, companies can maintain a strong security posture.