How PTP Helped Device42 Cut Downtime by 93% with AWS Lambda Automation

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Device42, a global tech company trusted in over 70 countries, faced growing inefficiencies from a manual image-building pipeline that slowed releases and risked downtime. PTP stepped in to design an automated deployment framework using AWS Lambda, Amazon Machine Images (AMIs), and CloudWatch. The result? A highly scalable, self-healing system that slashed deployment downtime by 93% and recovered 7–10 hours of engineering time monthly—empowering Device42 to scale faster and innovate with confidence.

%

Reduction in downtime

Hours of engineering time saved per month

Used by Organizations

The Challenge

Device42, a technology company trusted by organizations in over 70 countries, met a critical bottleneck in its operational efficiency. Its Image Builder pipeline relied heavily on manual processes for creating, testing, and deploying system images. This labor-intensive approach introduced multiple pain points:

  • Excessive engineering time spent on repetitive manual tasks
  • Increased risk of human error and inconsistent configurations
  • Prolonged and unpredictable deployment cycles
  • Frequent downtime during updates (30–60 minutes per deployment)
  • Delayed feature releases and lack of scalability
  • Hindered ability to meet growing global demand

To maintain its competitive edge and ensure seamless service, Device42 needed to transform this fragile, time-consuming workflow into a resilient, automated pipeline capable of accelerating deployments, minimizing downtime, and delivering consistent, repeatable results across hybrid cloud environments.

The Solution

PTP designed a scalable automation framework to revolutionize the Image Builder pipeline. Key elements included:

AWS Lambda functions as the core orchestration layer

  • Triggered manually for scheduled releases or automatically via CloudWatch alarms during infrastructure issues

Automated pipeline that:

Auto Scaling Groups to manage server capacity dynamically

Load Balancers to optimize traffic distribution

Eliminated downtime and manual scaling efforts

The Outcome

Through PTP’s automation expertise, Device42 now operates a fully automated, cloud-native deployment framework, delivering measurable business benefits:

  • 7–10 hours saved per month in engineering effort
  • ~93% reduction in deployment downtime (from 30–60 minutes down to just 2–4 minutes)
  • Increased release velocity through automation
  • Improved operational resilience and system reliability
  • Consistent infrastructure management across hybrid environments
  • Scalable DevOps foundation to support future innovation
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