How PTP Elevated IT Visibility and Performance for Biotech Growth
A fast-growing biopharmaceutical company specializing in precision oncology sought an IT partner to enhance infrastructure scalability, security, and operational efficiency. With CRISPR-based functional genomics and deep DNA sequencing at its core, the company required a modern IT strategy to support its research and expansion goals.
The Challenge
The company faced several IT challenges that hindered its ability to scale efficiently:
• Lack of infrastructure visibility due to limited documentation from previous IT providers.
• Outdated IT systems that restricted performance, security, and growth.
• The need for seamless IT integration during an office relocation.
• Insufficient IT support requires a robust managed services approach.
The Solution
Comprehensive IT Assessment & Infrastructure Optimization
We began with a full IT assessment, documenting the environment and developing a roadmap to enhance performance, security, and scalability.
Seamless Office Relocation & IT Modernization
During the company’s move from Cambridge to Boston, we designed and implemented a future-ready IT infrastructure:
• Resilient Networking
Installed high-performance Cisco & Arista switches for a reliable, high-speed backbone.
• Enterprise-Grade Security
Deployed Palo Alto firewalls to protect sensitive research data.
• Scalable Server Infrastructure
Designed and deployed a Dell VRTX chassis with M640 servers for operational efficiency.
• Optimized Workspaces
Outfitted workstations with peripherals and proper cable management for a smooth transition.
• Reliable Wireless Connectivity
Expanded Meraki wireless solutions to support lab operations and a growing workforce.
Ongoing IT Support & Managed Services
To ensure continued efficiency and security, we provide ongoing IT support with proactive management:
• Identity & Access Management
Transitioned from Okta to a hybrid Active Directory (AD) and Azure AD model.
• Proactive Network & Facilities Monitoring
Implemented real-time tracking of network devices and UPS infrastructure.
• System & Security Maintenance
Regular server patching for enhanced security and performance.
• Advanced Engineering Support
Level 3 engineering administration for networking, systems, and cloud environments.
• End-User Support
L1/L2 help desk services for efficient issue resolution.
• Scalable IT Staffing
Provided flexible on-site IT support to meet evolving business needs.
Scaling for Growth with Future-Ready IT Solutions
As the company expands, we continue to align IT infrastructure with business objectives:
• Enhanced Wireless Coverage
Extended Meraki wireless network for seamless connectivity.
• Network Expansion
Deployed additional IDF infrastructure to meet growing demands.
• Optimized Power & Cooling
Implemented best practices to enhance IDF performance and efficiency.
• Seamless Workspace Expansion
Equipped new offices with integrated technology solutions to support continued growth.
The Outcome
• Established IT visibility and improved strategic decision-making.
• Strengthened infrastructure security, scalability, and performance.
• Ensured a seamless office relocation with minimal operational disruptions.
• Delivered ongoing IT management and support, guaranteeing long-term efficiency and reliability.
Why Partner With Us?
With deep expertise in supporting life science companies, we provide high-touch, proactive IT solutions tailored to the industry’s unique challenges. Our commitment to scalable and secure IT infrastructure enables companies to focus on innovation without technological roadblocks. Whether optimizing operations, ensuring compliance, or enabling growth, we deliver IT strategies that align with business success.
Ready to scale your biotech infrastructure?
Need seamless IT support for your expanding biotech company? We’re ready when you are.
Empower your growth with scalable IT infrastructure.
Let PTP handle your IT—so your team can focus on life-changing research. Build an IT foundation as advanced as your science.