Managed Network
Managed Network
Managed Network
If high performance and high availability are critical to the business, yet operational resources are constrained, PTP’s PeakPlus team has options. Our team can provide network monitoring, network management, network maintenance or any combination of the three to fill gaps in your operational model to ensure you get out of your network what you need.
Our service operates 24x7x365 with a highly-trained NOC team that leverages process aligned with the ITIL framework and leverages API-connected ITOM and ITSM platform tools to provide the critical data to rapidly identify and resolve issues.
What makes us different is our commitment to communication and ongoing network improvement. We are not just a NOC, we are an operational team focused on reporting to identify opportunities for improvement.
ITOM powered by OpsRamp
Sample Dashboard View
Click to view an example of our PeakPlus MANAGE dashboard.
Managed Network Resources
Why Long-Term Services Contracts are Often Bad for the Buyer
Think twice, or maybe three times, before entering into a multi-year IT services contract with a vendor. I'd like to think I know a thing or two about it, having sold and delivered on Managed Services for almost 20 years. The industry has settled into contract terms...
Remote Support Effectiveness
PTP Panel Discussion
PTP Renews Cisco Cloud & Managed Services Provider Certification
NORWOOD, MA, January 28, 2020 - - PTP, a born-in-the-cloud consulting and services firm, today announced it has renewed its Cisco Cloud and Managed Services Provider certification. PTP originally achieved the designation in 2018 following a thorough multiple-day...
What the “New NOC” Is…and Is Not
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The Olympics are Going for the Cloud Gold
It’s remarkable the changes in both equipment and performance in the Winter Olympics over the last 20-30 years. The skis, the sleds, the improvement in skating difficultly, and the numerous new events just to name a few. Juxtapose that with the classic Olympics events...
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