Our PeakPlus Managed Networks team efficiently and effectively delivers network monitoring, network management, network maintenance or any combination of the three.
If high performance and high availability are critical to the business, yet operational resources are constrained, PTP’s PeakPlus team for Managed Networks has options. Our team can provide network monitoring, network management, network maintenance or any combination of the three to fill gaps in your operational model to ensure you get out of your network what you need.
Our service operates 24x7x365 with a highly-trained NOC team that leverages process aligned with the ITIL framework and leverages API-connected ITOM with AIOps and ITSM platform tools to provide the critical data to rapidly identify and resolve issues.
What makes us different is our commitment to communication and ongoing network improvement. We are not just a NOC, we are an operational team focused on reporting to identify opportunities for improvement.
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Managed Network Resources
5 Key Lessons Learned in 20+ Years Leading IT Managed Services
Gary Derheim - VP of Marketing & Business Development I often tell my (now adult) children, that many of life’s most impactful lessons are learned the hard way. Well, in 20+ years of leading managed services I’ve learned plenty the hard way and would like to...
Accelerating IT with AIOps
OpsRamp, a leader in Digital IT Operations Management, profiled PTP in an edition of their Transformational Tales to share how the platform and its AIOps capabilities allow PTP to deliver value to its customers. OpsRamp invited Rick Pitcairn, VP of Managed Services...
AWS Advanced Networking Speciality – My Journey
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AIOps for IT Operations Explained
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Direct Cloud Connectivity – Panel Discussion Highlight Video
PTP and our partner, Megaport, team up for this discussion packed with valuable information about the value of direct cloud connectivity versus traditional internet connectivity or VPN over internet. The team discusses the architecture, speed, security and...
Why Long-Term Services Contracts are Often Bad for the Buyer
Think twice, or maybe three times, before entering into a multi-year IT services contract with a vendor. I'd like to think I know a thing or two about it, having sold and delivered on Managed Services for almost 20 years. The industry has settled into contract terms...
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