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How PTP Helped Automate Medical Document Processing for Moyae
PTP helped Moyae automate the extraction, validation, and integration of patient intake forms using AWS Textract, AWS HealthLake, and a secure upload workflow, reducing manual transcription and improving accuracy across hundreds of clinical offices.
Pinnacle Technology Partners Named to CRN’s 2026 MSP 500 List in the Pioneer 250 Category
Pinnacle Technology Partners (PTP) has been named to CRN’s 2026 MSP 500 list in the Pioneer 250 category, recognizing MSPs driving growth and innovation. The honor reflects PTP’s secure, scalable, compliance-aligned cloud and managed services for regulated life sciences and biotech.
How PTP Delivered Secure, Scalable Desktop Support for a Distributed 175+ User Organization
A diversified organization with 175+ distributed users needed a turnkey MSP to operate like an internal IT team. PTP delivered white-glove desktop support, endpoint security, patch management, and lifecycle workflows, exceeding SLAs and achieving 100 CSAT.
Scaling End-User Support for a Public Biotechnology Company
A rapidly growing public biotechnology company needed secure, reliable end-user support across research, corporate, and executive teams. PTP implemented UserOps with onsite support, SentinelOne EDR, centralized patching, and lifecycle processes, delivering 98%+ SLA response, 99%+ resolution, NPS 95, CSAT 98, and faster onboarding.
How to Secure Proteomics Research in AWS with Role-Based Access Controls
A step-by-step guide for life sciences teams migrating Amazon SageMaker Domain resources into a new private domain. Covers inventory, EFS home directory migration, Studio app and image recreation, plus validation for regulated workloads.
PTP Achieves AWS AI Services Competency
PTP achieved the AWS AI Services Competency, validating our expertise in building and operating AI and generative AI solutions on AWS. The designation reflects proven customer success and the ability to deliver secure, scalable implementations for life sciences teams.
Streamlining Vaccine Development: How Life Sciences Teams Can Use Boltz to Build a Compliant, End-to-End Pipeline
Life sciences teams face increasing complexity and regulatory pressure in vaccine development. This article explains how Boltz supports compliant, traceable pipelines from research through clinical transition.
Using Document Summarization Successfully in Biotech Research
A biotech leader used AWS Bedrock to deploy a secure GenAI-powered summarization system, reducing document review time by 50%, improving collaboration, and enabling scientists to focus on research while keeping sensitive data protected.
Accelerating Clinical Trial Design with AWS Bedrock Agents
PTP partnered with a biotech to deploy AWS Bedrock Agents that automated trial searches and protocol drafting, reducing design timelines, improving consistency, and accelerating clinical development.