How PTP Enabled Scalable IT Infrastructure for a Precision Oncology Leader
Founded in 2017 and headquartered in Cambridge, Massachusetts, this 266-person biotechnology company is at the forefront of precision oncology, leveraging CRISPR-based functional genomics and deep DNA sequencing to develop groundbreaking therapies. As research and operations expanded, they needed a strategic IT partner to support their evolving technology landscape.
The Challenge
When the company’s new IT Manager joined, they faced a lack of documentation and visibility into past infrastructure decisions. They required an experienced IT partner to assess the current environment, provide critical documentation, and develop a strategy for optimization and scalability.
What began as an infrastructure assessment evolved into a long-term partnership, addressing key challenges:
• Establishing full visibility into IT infrastructure for informed decision-making.
• Optimizing performance, security, and scalability.
• Supporting a major office relocation with seamless IT deployment.
• Providing ongoing IT operations and support to maintain system reliability.
• Expanding IT infrastructure to align with business growth.
The Solution
Comprehensive IT Assessment & Strategic Roadmap
Our initial engagement focused on a detailed IT assessment, documenting their environment and delivering strategic recommendations to enhance performance, security, and scalability.
Seamless Office Relocation & Infrastructure Deployment
When the company relocated from Cambridge to Boston, they entrusted us with the full design and implementation of their IT infrastructure, ensuring a smooth transition:
• High-Performance Networking
Deployed Cisco & Arista switches for a resilient, high-speed backbone.
• Enterprise-Grade Security
Implemented Palo Alto firewalls to protect sensitive research data.
• Scalable Server Infrastructure
Designed and deployed a Dell VRTX chassis with M640 servers for operational efficiency.
• End-User Workspace Setup
Configured workstations with monitors, peripherals, and proper cable management.
• Reliable Wireless Connectivity
Installed Meraki wireless to support lab operations and a growing workforce.
Ongoing IT Operations & Support
Beyond infrastructure, we provide ongoing IT support, ensuring a secure, reliable, and optimized technology environment:
• Identity & Access Management
Transitioned from Okta to a hybrid Active Directory (AD) and Azure AD model.
• Proactive Network & Facilities Monitoring
Continuous tracking of network devices and UPS infrastructure to prevent downtime.
• System & Security Maintenance
Regular server patching to uphold security and operational integrity.
• Advanced Engineering Support
Level 3 engineering administration across networking, systems, and cloud environments.
• End-User Support
L1/L2 help desk services for quick issue resolution.
• Scalable IT Staffing
On-site supplemental IT support, from temporary augmentation to long-term staffing solutions.
Supporting Growth with Scalable IT Infrastructure
As the company expands, we ensure its IT infrastructure scales seamlessly. Current projects include:
• Expanding Wireless Coverage
Extending Meraki wireless for reliable connectivity across new office spaces.
• Building Out a New IDF
Deploying additional networking equipment to meet increased connectivity demands.
• Optimizing Power & Cooling
Providing recommendations to enhance IDF performance and efficiency.
• End-User Setup
Outfitting new workspaces with essential technology and peripherals.
The Outcome
By taking a proactive, high-touch approach, PTP has become an integral extension of their IT team, allowing them to focus on advancing precision oncology without technological barriers. Our expertise in supporting fast-growing biotech firms ensures that their IT infrastructure evolves in sync with their scientific breakthroughs. As a result, we:
• Established IT visibility and strategic decision-making capabilities.
• Optimized IT infrastructure to support growth, security, and performance.
• Ensured seamless office relocation and expansion with minimal downtime.
• Delivered reliable, scalable IT operations with continuous monitoring and support.
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